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Operating Room Leadership And Management

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  1. 9781107017535 index pdf

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    9781107017535 index.pdf

  2. 9781107017535 copyright info pdf

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    9781107017535 copyright info.pdf

  3. 9781107017535 frontmatter pdf

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    9781107017535 frontmatter.pdf

  4. 1430258721 APRESS UNITE THE TRIBES Leadership SKILLS FOR TECHNOLOGY MANAGERS 2ND EDITION 2013 RETAIL EBOOK kE www ebookshare me rar Size: 3.2 Mb

    Tags: ebook title : unite the tribes: Leadership skills for technology managers author : christopher duncan isbn/asin : 1430258721 publication date : 2013-09-11 publisher : apress paperback : 244 pages description : every day, customers see the results of companies where fiefdoms have formed And silos create divisional or departmental strife: poor sales And profits, And lackluster products. it’s not hard to see that such companies are headed for an early grave.   regardless of the manner in which company fractures manifest themselves, tech leaders must find a way to rid their workplaces of the divisions that threaten to undermine their company’s productivity, profits, And survival. that’s why, in  unite the tribes: Leadership skills for technology managers , christopher duncan, bestselling author of the career programmer , provides corporate leaders with a ten-point plan for joining their company’s divided ranks together in a way that helps employees achieve their goals while also accomplishing those of the company.   using the metaphors of the company as empire And the groups that form within companies as tribes, duncan explains that the formation of tribes within an empire is unavoidable. after all, regardless of the situation in which they find themselves, human beings are social creatures who align themselves with those whose goals And motivations match their own. that’s why the accountants hang together in the break Room, while developers talk shop And geek culture in a watering hole down the street. yet the job of leaders is to build a cohesive, powerful, And enduring empire by bringing all groups together in service to a shared, inspiring mission. And that goes double for tech companies, where breakthroughs create new landscapes on a daily basis. in unite the tribes, you will learn: how to build alliances And a spirit of unity across all levels of the  company to achieve higher employee morale, greater profits, And increased productivity. how to come up with strategies that win market share as well as the hearts And minds of your employees. how to manage conflict. why self-interest rules the day And how knowing another’s wants And needs helps you achieve goals of your own. unite the tribes will show you, the visionary leader, how to establish an empire by convincing your tribes of a simple but crucial truth: alone, you are weak And vulnerable. united, you are invincible.   what you’ll learn readers of unite the tribes  will learn: practical, down-to-earth approaches to problem solving And productivity that make sense to corporate leaders who have to do real work in the real world.  how to arrive at a plan for uniting the disparate groups that operate within their company when faced with the daily reality of office politics, maneuvering, ambition, incompetence, And short-term thinking.  how to convey the company’s purpose to employees in a way that is realistic And meaningful so that all workers can contribute to the company’s greater good. who this book is for those serving in Leadership or managerial capacities (i.e., those overseeing one or more employees) at technology companies plagued with division And dysfunction will find the solutions they need to rally their employees to join forces in unite the tribes . in addition, leaders And managers of companies whose cohesion is still healthy yet is being threatened with fracture will be provided with real-world strategies for reinforcing the glue that holds their company together in this practical, applications-driven guide. table of contents the myth of absolute power building the future a lasting empire vision Leadership organization mobility competitiveness persuasion strategy brilliance morale unite.

  5. Presc4Exc zip Size: 737 KB

    Prescription for excellence: Leadership lessons for creating a world class customer experience from ucla health system by joseph michelli requirements: epub/mobi reader, 734 kb overview: joseph michelli, author of the starbucks experience And the new gold standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. in these bestselling books, he examines how leading service companies dominate their respective industries with innovative customer experience strategies. now, michelli turns his attention to one of the most complex, controversial, And critical industries—healthcare. in prescription for excellence, michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. ucla health system is revered worldwide for its top-tier patient/customer care. great physicians, nurses, researchers, And staff are only part of the equation; ucla’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. michelli breaks down ucla’s approach into five simple principles: commit to care leave no Room for error make the best better create the future service serves us from administrative offices to Operating rooms to research centers, continued adherence to these five principles has guided ucla to financial strength, social significance, And sustainability. the best part is that these principles translate to any industry, so you, too, can achieve similar goals. michelli gives you the tools to adapt ucla’s ideas, systems, And Leadership principles into your own best practices. whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins And ends with customer connection. when all workers in an organization focus on providing quality care for those they serve, success inevitably follows. business is always personal; ucla’s Leadership ensures that this simple truth drives every ucla employee, every day. apply the lessons michelli spells out in prescription for excellence to create a system that ensures that your people take business personally, day in And day out. genre: non-fiction> health care> Management.